Refund Policy

Last updated: February 8, 2026

1. Overview

Thank you for using ToonMagic. We strive to provide high-quality AI photo transformation services. This Refund Policy outlines the circumstances under which refunds may be issued for credits purchased on our platform.

2. Digital Product Nature

Our service provides digital credits that are used to generate AI-transformed images. Due to the nature of digital products and the immediate delivery of credits upon purchase, all sales are generally considered final.

3. Refund Eligibility

We may issue refunds in the following circumstances:

  • Technical Issues: If our service experiences technical failures that prevent you from using your purchased credits
  • Duplicate Charges: If you were accidentally charged multiple times for the same purchase
  • Service Unavailability: If the service becomes permanently unavailable before you could use your credits
  • Unauthorized Transactions: If a purchase was made without your authorization

4. Non-Refundable Situations

Refunds will generally not be issued for:

  • Credits that have already been used to generate images
  • Dissatisfaction with AI-generated results (as results may vary)
  • Change of mind after purchase
  • Failure to use credits before account deletion
  • Violation of our Terms of Service

5. Refund Request Process

To request a refund:

  1. Contact us via email at blacksource8@gmail.com
  2. Include your account email address
  3. Provide the transaction ID or payment receipt
  4. Describe the reason for your refund request

We will review your request within 5-7 business days and respond with our decision.

6. Refund Timeline

If your refund is approved, the refund will be processed through the original payment method (Paddle). Please allow 5-10 business days for the refund to appear in your account, depending on your payment provider.

7. Partial Refunds

In some cases, we may offer partial refunds for unused credits. The refund amount will be calculated based on the number of unused credits remaining in your account at the time of the request.

8. Changes to This Policy

We reserve the right to modify this Refund Policy at any time. Changes will be effective immediately upon posting to this page. We encourage you to review this policy periodically.

9. Contact Us

If you have any questions about this Refund Policy, please contact us:

Email: blacksource8@gmail.com